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Privacy Policy

At Localelingo, we are committed to protecting the privacy and rights of our users in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect personal information gathered through our platform. By accessing or using Localelingo, you consent to the practices described in this policy.​

1. Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, and in connection with other activities, services, features, or resources we make available on our Service. Users may be asked for, as appropriate, name, email address, and credit card information. We will collect personal identification information from users only if they voluntarily submit such information to us.

2. Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our Service, such as the operating system and the Internet service providers utilized.

3. Web browser cookies and Third-Party Services

Our Service may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert when cookies are being sent. In accordance with GDPR, we will ask for your consent before using these cookies.

In addition to our own cookies, we may also use various third-party services to enhance the functionality of our Service:

  • Stripe is used to process payments. Stripe's use of your personal information is outlined in their privacy policy.

  • Telesign is used to send One-Time Passwords (OTP) for account verification and security purposes. Telesign's use of your information is in accordance with their privacy policy.

  • SendGrid is used to send emails for service-related communication. SendGrid's use of your information is outlined in their privacy policy.

4. How we use collected information

LocaleLingo may collect and use users' personal information for the following purposes:

  • To run and operate our Service

  • To improve customer service

  • To personalize user experience

  • To send periodic emails

5. How we protect your information

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored on our Service.

6. Sharing your personal information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may use third-party service providers to help us operate our business and the Service, or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. In line with GDPR, you have the right to withdraw this permission at any time.

7. Your GDPR Rights

you have the following data protection rights:

  • The right to access, update, or delete the information we have on you.

  • The right of rectification, to correct your information if it's inaccurate or incomplete.

  • The right to object to our processing of your personal information.

  • The right of restriction, to request that we limit our use and processing of your personal information.

  • The right to data portability, to receive a copy of the information we have on you in a structured, machine-readable format.

  • The right to withdraw your consent at any time where LocaleLingo relied on your consent to process your personal information.

8. Changes to this privacy policy

LocaleLingo has the discretion to update this privacy policy at any time.  We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions or concerns regarding our GDPR compliance or the handling of your personal information, please contact us through the provided channels. By using Localelingo, you consent to the collection and use of your personal information as described in this Privacy Policy.

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